Cucu, Adela2016-02-102016-02-102012Cucu, Adela. Biblioteca universitară : calitatea serviciilor şi condiţiilor de muncă pentru utilizatori : segmentul bălţean din studiul sociologic (studenţi) = University library : quality of services and the working conditions for users : Bălţi segment of sociological study (the students) / Adela Cucu // Cercetări biblioteconomice în anul 2011: constatări calimetrice : Materialele conf. şt., 8 febr. 2012. - Bălţi. - 2012. - P. 77-84.Through this study, based on analysis of the replies to a questionnaire applied a number of 60 students from all faculties we tried to know the quality and use of library services. The study is beneficial both as for library need to develop a user-oriented marketing as well as for students.roAttribution-NonCommercial-NoDerivatives 4.0 Internationaluniversity libraryquality of servicesuserssociological studyArticle