Pogrebneac, Tatiana2021-12-072021-12-072021Pogrebneac, Tatiana. Tradiţional şi on-line în activitatea oficiului de referinţe al BŞ USARB = Traditional and on-line in the activity of the SL USARB reference office / Tatiana Pogrebneac // Colloquia Bibliothecariorum „Faina Tlehuci” = Colloquia Bibliothecariorum „Faina Tlehuci”, Ed. a 8-a, 23 febr. 2020. – Bălţi : Bibl. Şt., 2021. – P. 127-134. – ISBN 978-9975-50-268-9.This article discusses the accomplishment of the mission of reference librarians in informational assistance, guidance, orientation of users in order to provide with traditional informational resources (solving simple problems with the help of encyclopedias and dictionaries, consulting bibliographies for more complicated problems) and providing electronic multi-aspect services in collecting the necessary information, as well as consulting / intermediation in order to involve the user in the process of searching, selecting and finding information, thus contributing to the formation of the Information Literacy.roAttribution-NonCommercial-NoDerivatives 4.0 Internationalreference librariansinformational resourcesInformation Literacytraditional resourcesinformational assistanceelectronic resourcesArticle