Calitatea serviciilor de referinţe în viziunea studenţilor şi a cadrelor didactice

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dc.contributor.authorCulicov, Natalia
dc.date.accessioned2016-03-14T09:38:37Z
dc.date.available2016-03-14T09:38:37Z
dc.date.issued2015
dc.description.abstractThis paper presents the results of the sociological survey conducted in the Office of Bibliographic References. The purpose of the study was to observe, analyze and evaluate the quality of reference services provided by Scientific Library USARB for academic community. The survey was conducted during a six months period (February-July 2014) on a sample size of 100 respondents (50 students and 50 teachers).en
dc.identifier.citationCulicov, Natalia. Calitatea serviciilor de referinţe în viziunea studenţilor şi a cadrelor didactice / Natalia Culicov // Tradiţie şi inovare în cercetarea ştiinţifică, Ediţia a 5-a : Materialele Colloquia Professorum din 10 octombrie 2014. – Bălţi. – 2015. – P. 311-323.ro
dc.identifier.urihttp://hdl.handle.net/123456789/1692
dc.language.isororo
dc.publisherUSARBro
dc.subjectquality of serviceen
dc.subjectservice referencesen
dc.subjectinformation toolsen
dc.subjectcalitatea serviciiloren
dc.subjectreferinţe de serviciiro
dc.subjectinstrumente de informarero
dc.titleCalitatea serviciilor de referinţe în viziunea studenţilor şi a cadrelor didacticero
dc.typeArticleen

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